[CAREERS] Apply for Livestream Operations Specialist at Wemax

Wemax, a leading Salesforce Agency and official TikTok Shop Partner (TSP) under FREEDOM MEDIA., JSC, is seeking a high-caliber Livestream Operations Specialist.

In our ecosystem, the Livestream Operator is the “Conductor” of the sales floor. This role requires a blend of strategic planning, technical precision, and real-time problem-solving to ensure our high-conversion livestreaming engine runs at peak efficiency. Following our core philosophy, “Clarity is Power,” you will be responsible for the seamless execution and optimization of every broadcast minute.

I. Core Responsibilities

The Livestream Operations Specialist oversees the end-to-end lifecycle of live sessions, from pre-production to post-stream analysis.

• Strategic Planning: Collaborate with Management to architect monthly livestream calendars and specific campaign-based schedules.

• Campaign Execution: Set up and monitor Livestream Advertising campaigns to ensure optimal traffic flow and ROAS (Return on Ad Spend).

• Platform Relations: Liaison with platform Key Account Managers (KAMs) to register for campaign benefits, exclusive vouchers, and resolve technical issues.

• Studio & Technical Management: * Coordinate with Designers and technical teams to build and optimize “Real-Scene” studio backdrops.

  • Maintain and manage all livestream equipment and studio inventory.

• Operational Oversight: Manage the master schedule, monitor live sessions for compliance and quality, and ensure all streams start and end with absolute punctuality.

• Reporting: Deliver clear, data-backed reports on work performance, identifying areas for growth and operational improvement.

II. Candidate Requirements

We are looking for a meticulous professional who thrives in a high-intensity, process-driven environment.

• Experience: * A minimum of 01 year in Sales or E-commerce operations.

  • Experience in the Beauty or Household Goods industries is considered a significant advantage.

• Education: College degree or higher in Marketing, Communications, E-commerce, Information Technology, or a related field.

• Competencies & Skills:

  • Deep understanding of E-commerce platform mechanics (TikTok Shop, Shopee, etc.).

  • Proficiency in essential office tools (Excel, Word, Google Docs).

  • Strong logical thinking, negotiation skills, and effective communication.

  • Proven ability to work independently or within a team under high pressure.

• Personal Attributes: Proactive, meticulous, and highly responsible. We value candidates who are disciplined and committed to long-term professional development.

• Wemax DNA: We build our culture on five core values: Honesty, Responsibility, Continuous Learning, Innovation, and Connection. We seek individuals who embody these traits to drive our collective success.

III. Compensation & Benefits

The “Conductor” of our live sessions ensures every broadcast is technically flawless and strategically optimized.

• Hourly Base Rate: Starting from 30,000 VND/hour (Commensurate with experience and shift complexity).

• Performance Bonus (KPIs): Monthly bonuses based on operational metrics, including:

  • Operational Uptime: Zero-error technical execution and punctuality.

  • Campaign Efficiency: Success in managing platform vouchers and KAM-related benefits.

  • Studio Management: Effective coordination of backdrops and equipment maintenance.

IV. Working Environment & Logistics

• Schedule: Flexible scheduling based on peak livestream windows (to be discussed during the interview).
• Studio Location: HHB Building, Tan Tay Do Urban Area, Tan Lap, Hanoi.

V. How to Apply

Qualified candidates are invited to submit their professional CV and portfolio to our Human Resources Department to this mail address: video@wemax.vn (Title: Apply for [Name of position]). Hotline for Clarification: 0977 988 758.